Frequently Asked Questions
Essential information regarding your orders and our collections.
How long does international shipping take?
We offer worldwide shipping via express couriers. Delivery typically takes 5-10 business days depending on your location and customs processing times.
What is your return policy?
Items can be returned within 14 days of receipt, provided they are in original condition with all tags attached. Please note that limited edition drops may have specific return restrictions.
Are the products authentic?
Yes, all items sold on our official webstore are 100% authentic Gosha Rubchinskiy products, sourced directly from our production facilities.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How do I determine my size?
Our garments often feature an oversized, streetwear-inspired fit. We recommend consulting the specific size guide located on each product page for detailed measurements.